We offer comprehensive plumbing services including emergency repairs, drain cleaning, water heater installation and repair, pipe repair and repiping, fixture installation, leak detection, sewer line work, gas line services, backflow prevention, and both residential and commercial plumbing solutions. Whether it's a simple faucet replacement or a complete plumbing system overhaul, our licensed team handles it all with professional expertise and quality workmanship.

Absolutely! We're based in Heber City and proudly serve all of Heber City, Utah, Wasatch County, and surrounding communities. As a locally owned company, we're invested in our community and committed to providing reliable plumbing services to our neighbors. We know the area well, respond quickly to service calls, and have built lasting relationships with homeowners and businesses throughout the region.

Yes, plumbing emergencies don't follow business hours, so neither do we. We provide 24/7 emergency service for urgent situations like burst pipes, major leaks, sewer backups, gas line issues, and complete system failures. Our emergency response team is available nights, weekends, and holidays because we understand that water damage can escalate quickly. When you call with an emergency, you'll reach a real person ready to help immediately.

For true emergencies, we aim to arrive within 60-90 minutes depending on your location and current call volume. We prioritize emergency calls involving active flooding, burst pipes, gas leaks, and sewer backups. When you call, we'll give you an accurate estimated arrival time and keep you updated. Our goal is always rapid response to minimize water damage and get your plumbing crisis under control as quickly as possible.

We offer transparent, upfront pricing so you know costs before work begins. Service calls include diagnostic time with the fee applied toward repairs if approved. For common repairs, we often provide flat-rate pricing. Larger projects like installations or repiping receive detailed written estimates based on scope, materials, and labor. We'll explain all costs clearly and answer any questions so you're completely comfortable before we proceed.

Yes, absolutely. Every plumber on our team is fully licensed as required by Utah state law, and we carry comprehensive liability insurance and workers' compensation coverage. Our technicians also undergo background checks and receive ongoing training to stay current with plumbing codes, technologies, and best practices. You can have complete confidence in both the quality and legality of our work, with full protection for your property.

First, if it's a major leak or burst pipe, shut off your main water valve if possible to prevent further damage. For gas leaks, evacuate immediately and call 911, then contact us. Don't attempt complex repairs yourself, as this can make situations worse. Call our 24/7 emergency line and we'll talk you through immediate steps while dispatching a plumber to your location right away.

We accept all major credit cards (Visa, MasterCard, American Express, Discover), debit cards, cash, and checks for your convenience. For larger projects, we can discuss payment arrangements if needed. Payment is typically due upon completion of work for repairs, or according to the schedule outlined in your estimate for major installations. We want the payment process to be as convenient as possible.

Yes, we stand behind all our work with solid guarantees. Workmanship is guaranteed, and we use quality parts that come with manufacturer warranties. If you experience any issues related to work we performed, we'll return to make it right at no additional charge. Your satisfaction and peace of mind are priorities for us, which is why we commit to doing every job correctly the first time.

A standard tank water heater replacement typically takes 2-4 hours depending on the location and any modifications needed to meet current code. Tankless water heater installations can take 4-8 hours as they often require electrical or gas line modifications. During your estimate, we'll provide a specific timeframe based on your particular situation. We work efficiently while ensuring proper installation for years of reliable service.

Chronic slow drains often indicate buildup in your pipes or potential sewer line issues. We use professional drain cleaning equipment including drain snakes and hydro jetting to clear blockages thoroughly. For persistent problems, we can perform video camera inspection to identify the root cause—whether it's grease buildup, tree root intrusion, or damaged pipes—and recommend permanent solutions.

Yes, we provide comprehensive commercial plumbing services for restaurants, office buildings, retail stores, multi-unit properties, and other businesses throughout Heber City and Wasatch County. We understand the unique demands of commercial work including code requirements, minimal business disruption, and systems designed for heavy usage. We're available for after-hours work and can schedule around your business operations for maximum convenience.

Clear access to the work area by moving furniture, boxes, or items that might be in the way. For water heater or major appliance work, ensure we can easily reach the equipment. If you have pets, please secure them during our visit. It's also helpful to make a list of any questions or additional concerns you'd like to discuss. Beyond that, just be ready to show us the problem areas—we'll handle everything else.